Frequently Asked Questions
Where do orders ship from?
Orders are dispatched from Guangdong, China.
How long does delivery take?
Typical delivery is approximately 10–20 days. Seasonal demand, customs processing, destination services, and weather may affect the estimate, so Christmas gifts should be ordered early.
Is there a payment discount?
Yes. Eligible bank transfer or BTC payments receive an 18% discount. Contact us before payment for the current instructions and confirmed total.
How can I contact you?
Email [email protected] or WhatsApp +44 7426 706890.
Are watches waterproof?
Water resistance varies by model and should never be assumed. Review our Water Resistance Guide and ask us about the specific item before exposure to water.
How do I track an order?
Use the order tracking page when tracking details are available, or contact us with your order reference.
